Ten Principles Behind Great Customer Experiences, The CTB But The Fibre Fuelled Cookbook
Ten Principles Behind Great Customer Experiences, The CTB But The Fibre Fuelled CookbookOverall WINNER CMI Management Book of the Year 2014 WINNER Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers experiences, whatever your business does and whoever you are. For managers,
Pay in 4 interest-free payments of $5.25 Learn more
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jul 30 - Aug 4